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Frequently Asked Questions

Q: I want my pet to visit Riverview Animal Clinic! How do I make an appointment?

A: Call us at Riverview Animal Clinic! 509-758-5022. We are open M-F from 8:00-5:30 and on Sat from 8:00-12:00. For a list of our services, please return to our homepage.

Q: My pet needs emergency treatment. What do I do?

A: Call Riverview Animal Clinic (509-758-5022) immediately. We share emergency call with other area veterinarians so you may not get us, but you will get someone we trust. For more information on our emergency service and on what you can do to help your pet during an emergency, click here.

Q: Why should my pet be vaccinated?

A: Vaccines are important to protect your pet from common diseases, some of which can be fatal. For more on the importance of vaccination, click here.

Q: What vaccinations does my pet need? When should they be vaccinated?

A: This depends on the species and age of your pet. Dogs and cats need different vaccines, and the required vaccines and timing of those vaccines change with age. For more information on vaccinations, click here.

Q: Why should my pet be spayed or neutered?

A: Spaying or neutering your pet has an impact on the pet population in general because the inability to reproduce decreases the number of unwanted pets that have no homes. Spaying and neutering also generally makes your pet healthier and improves their interaction with the family and their desire to stay home (intact males tend to roam). See more about spaying and neutering by clicking here.

Q: How old should my pet be when it is spayed or neutered?

A: A common age for spaying and neutering is 6 months old. However, there are many exceptions to this guideline. For more information, click here.

Q: How do I know if my pet has worms and what should I do if I think it does have worms?

A: Believe it or not, worms are rarely seen in the pet’s feces. The worms are in the intestine and only the eggs are in the feces. These eggs are only visible using a microscope so worms are identified when a sample of your pet’s feces is examined under the microscope by a veterinarian or veterinary technician. Your pet may show signs of worm infestation, like failure to gain weight and poor hair coat, but even if they don’t show these signs, it is good to have your pets feces examined at least once a year. For more information on worms and deworming (getting rid of the worms – sometimes just called ‘worming), click here.

Q: Help! My pet has fleas and/or ticks! What should I do?

A: Call (509-229-3898) or come see us at Riverview Animal Clinic. We have medically-proven, safe products to control fleas and ticks. Products bought over-the-counter often have not undergone the rigorous safety and efficacy studies like veterinary-approved products. Thus, the over-the-counter products may not be effective, and can sometimes even be dangerous. For more on fleas and ticks, click here. And for more on the importance of purchasing veterinary-approved products for your pet, click here. We can also guide you on appropriate treatments for your house and yard.

Q: I just got a new puppy or a new kitten! It seems really healthy, does it really need veterinary care?

A: YES! Just like in children, medical care for puppies and kittens is often even more important than medical care in adults. For more information on puppy and kitten care, please click here.

Q: My dog or cat is getting older. Do their health needs change with age?

A: YES! Just like humans, dogs and cats change with age and are more likely to develop certain age-related diseases (like heart and kidney disease). Geriatric pets may also need different diets and may need to be assessed for causes of chronic pain. Pets age MUCH faster than humans so health exams (or ‘check ups’) must be done more frequently in older pets than in older humans. For more information on care of geriatric pets, click here. And if you think your pet is showing health-related signs of age, don’t wait – call us at Riverview Animal Clinic (509-758-5022 )right away!

Q: I’m worried that my pet is in pain. How can I tell for sure?

A: Animals are very good at hiding pain so it might take a veterinary exam to know for sure whether or not your pet is in pain. But if something has happened to your pet – or if your pet has a disease like arthritis – that would be painful to you, it is likely painful to your pet. The most common sign of pain is change in behavior, for instance, a happy dog or cat may suddenly become withdrawn or even angry; or a pet that has always loved to eat may suddenly stop eating; or a pet that used to jump up on the couch to sit with you stops jumping up. For more information on pain in pets, click here and call us at Riverview Animal Clinic (509-758-5022) for a pain assessment for your pet. There is nothing worse than being in pain and not being able to ask anybody to help – and for our pets, who can’t speak, that’s how life in pain would be. Call us and let us help!

We can answer lots of other questions! For other questions, click on specific information on our home page – or call Riverview Animal Clinic at 509-758-5022.